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FTP/WatchDog-Z User Solves FTP Performance Issue |
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A large direct mail fulfillment provider recently resolved an FTP performance problem with the help of FTP/WatchDog-z's historical analysis capabilities.
FTP is used heavily in this company to send print jobs down to printers to fulfil customer requirements. A trend was noticed that the print jobs were taking longer and longer to complete on one of their printers.Since printing is this company's core business,.
A FTP/WatchDog-z user at this company ran a report showing transmissions to the printer in question over the past 6 months and saw that a definite increase in transmission times had been occuring during this time period. Having identified the problem as a FTP transmission issue, the team then could focus on network issues and eventually discovered a problem with an OSA card. They corrected the problem and the throughoput of the printer returned to normal.
Without FTP/WatchDog-z, this customer could have easily wasted a lot of time pursuing other avenues of research before discovering the true cause of the problem. |